Unlock the full potential of your WordPress support experience with the SupportCandy Assign Agent Rules plugin. Designed for efficiency and ease of use, this powerful add-on empowers you to automatically assign support tickets to specific agents based on predefined rules, streamlining your customer service operations.

• Automated Ticket Assignment: Eliminate manual sorting and ensure tickets reach the right team member instantly.
• Customizable Rules: Create flexible rules based on ticket subject, priority, category, keywords, and more.
• Seamless Integration: Works perfectly with the core SupportCandy plugin to expand its capabilities.
• Boost Agent Productivity: Allow your support team to focus on resolving issues rather than managing ticket distribution.
• Scalable Solution: Ideal for small businesses and large enterprises alike, adapting to your growing needs.

Why Choose This Plugin?

Gain access to premium functionality without the premium price tag. This plugin is provided under the GPL license, offering you the liberty to use, modify, and distribute it freely across unlimited websites. Elevate your customer support and optimize your workflow with a tool trusted by developers.

How to Get Started:

Simply download the plugin file and upload it directly to your WordPress website through the “Add New” plugin section. Activate it, and you’re ready to configure your custom agent assignment rules.

Common Questions:

Can I use this on multiple websites?

Yes, the GPL license allows for unlimited usage on your personal or client websites.

Is this plugin regularly updated?

Access to ongoing updates is provided to ensure your plugin remains secure and compatible with the latest WordPress versions.

Changelog:

Version 3.0.8 – May 6, 2025

• Fixed user-reported bugs for improved stability.
• Resolved integration issues with popular page builders.
• Patched potential security vulnerabilities for enhanced site safety.
• Addressed compatibility issues with third-party plugins.